I see you. Do you see me?
For MGM Resorts, this African greeting illustrates the true meaning of hospitality: acknowledging every human, regardless of physical appearance, with respect and care. This mantra, which guides the training of their 60,000 worldwide employees, was front and center at the recent Meeting Professionals International (MPI) World Education Congress at the Mandalay Bay Las Vegas. Courtney and Elizabeth had the opportunity to experience a snippet of this training as part of the conference’s theme of TRANSFORMATION, as the entire crowd was moved to tears with exposed challenges and stories of adversity. And all this, no less than 5 minutes after keynote speaker and TED fellow, Candy Chang, shared her incredible story of vision, art, and transformation in communities around the world. A powerful way to kick off an amazing 3 days of education, networking and fun!
Courtney and Elizabeth ran from one chilly ballroom to another, soaking up information and engaging with colleagues and meeting professionals from around the country. Sessions touched on everything from sustainability to risk mitigation and from strategic meeting management to contracting. They learned about the importance of understanding bandwidth usage, and even to have a song for all of your personal entrances.
They also had the opportunity to participate in an awesome corporate social responsibility teambuilding activity. In teams of six, attendees constructed 250 prosthetic hands that will be distributed to amputees in 65 developing countries. This initiative allowed groups to explore their strengths and leverage their limitations, in order to successfully construct these prosthetic hands. What a powerful teambuilding activity!
With everyone safely back on the East Coast, our team is reflecting on this new information, our common experiences, and current trends – we can’t wait to share what we learn with our clients and vendors!
Oh, and of course, they enjoyed a party or two!